Terms of service

Welcome to Vintage Virasat. By accessing our website and placing an order, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or purchasing our products.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. Products & Quality

At Vintage Virasat, every product is carefully inspected and quality-checked before it is packed and dispatched. We strive to ensure that each item meets our quality standards before reaching our customers.

Please note that slight variations in color, texture, or appearance may occur due to photography, lighting, monitor settings, or the handcrafted nature of certain products.

3. Orders & Payments

We currently accept prepaid orders only.
Orders are processed only after successful payment confirmation.
We reserve the right to cancel or refuse any order if fraudulent activity, incorrect pricing, or other exceptional circumstances are identified.

4. Shipping & Delivery

We aim to dispatch all orders as quickly as possible. Delivery times may vary depending on your location and the courier partner. While we work with reliable shipping providers, delivery delays caused by courier services, weather conditions, or other unforeseen circumstances are beyond our direct control.

5. Returns & Refunds

Vintage Virasat does not offer returns, exchanges, or refunds once an order has been confirmed and delivered.

If you receive a product with a genuine manufacturing defect or damage during transit, please contact us within 48 hours of delivery with your order number and clear photographs of the issue.

Our team will carefully review your concern and make every reasonable effort to provide an appropriate solution. Resolution will be determined based on the nature of the issue.

6. Customer Responsibilities

Customers are responsible for:

Providing accurate billing and shipping information.
Reviewing product descriptions and specifications before placing an order.
Ensuring that the shipping address and contact details are correct.

Vintage Virasat will not be responsible for delays or delivery issues caused by incorrect customer information.

7. Intellectual Property

All content on this website, including product images, logos, graphics, text, and designs, is the property of Vintage Virasat and may not be copied, reproduced, distributed, or used without prior written permission.

8. Privacy

Your personal information is handled securely and is used only for order processing, customer support, and communication related to your purchase. We do not sell or share your personal information with unauthorized third parties. Please refer to our Privacy Policy for more information.

9. Limitation of Liability

Vintage Virasat shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the extent permitted by applicable law.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will become effective immediately upon publication on this website.