Refund policy
At Vintage Virasat, every product is carefully inspected and packed to ensure it reaches you in excellent condition. Due to the handcrafted and premium nature of our products, we do not offer any returns, exchanges, or refunds once an order has been placed and delivered.
However, your satisfaction is important to us.
If you receive a product with any genuine issue, such as a manufacturing defect or damage during transit, please contact our support team within 48 hours of delivery. Kindly include your order number, a detailed description of the issue, and clear photos of the product.
Email: care.vintagevirasat@gmail.com
Our team will carefully review your concern and make every reasonable effort to provide the best possible solution based on the situation. While a refund or return cannot be guaranteed, we are committed to resolving genuine issues in a fair and satisfactory manner.
Thank you for choosing Vintage Virasat. We truly appreciate your trust and support.